Livy Care is the AI-powered room assistance system from HUM Systems GmbH for care facilities and hospitals. It detects falls and situations that may precede a fall, alerts the responsible care professional and automatically records vital signs. Ceiling-mounted, with no wearable and no button to press.
Top-three technology by importance for residential care.* #Pflege2030 research project
57% less time spent on checks and routine tasks.** Study by the University of Applied Sciences Upper Austria
30% lower perceived workload among care staff.*** Study by Bielefeld University
Livy Care is the AI-powered room assistance system from HUM Systems GmbH for care facilities and hospitals. The ceiling-mounted system detects falls and situations that may precede a fall, then alerts the responsible care professional via connected devices or nurse call systems. Livy Care also automatically records vital signs and detected falls. Detection is passive within the room, so people receiving care do not need to wear a device or trigger an emergency call themselves.
Livy Care detects falls as well as situations that often precede a fall: sitting up in bed, sitting on the edge of the bed and getting out of bed. It can also detect verbal calls for help, prolonged absence from the room and wandering behaviour.
Because the system reports these situations before someone gets up without assistance, a care professional can reach the room in time. This can help prevent falls before they happen. The events that trigger an alert are configured for each room.
Measured vital signs are recorded automatically, specifically blood pressure, pulse, blood oxygen, weight and blood glucose, as well as detected falls. Automatic documentation of repositioning is currently in development.
Documentation is created at the point of care rather than later at a desk. It is therefore separate from event detection: the system detects a broader range of events, while documenting only the information relevant to the care record.
An AI-powered room assistance system is permanently installed in a room and uses artificial intelligence to analyse sensor data, detect defined events and notify the responsible people. In care settings, it can detect falls, calls for help or a person leaving the bed without requiring them to wear a device or trigger an alarm themselves.
Livy Care applies this approach to professional care and healthcare, combining event detection with alerting, documentation and care-specific analytics.
A personal alarm system, nurse call system or emergency call wristband requires the person affected to trigger the alarm themselves. After a fall, during unconsciousness or with advanced dementia, that is often not possible.
Livy Care detects defined events within the room and raises alerts automatically. Depending on the care setting, the system can provide nurse call functionality or complement an existing system through interfaces.
Care providers and hospital groups across Germany, Austria and Switzerland use Livy Care
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A care professional hears a dull thud. From room 14. They are in room 23.
Pressure-sensitive alarm mats often react only when it is already too late. Wearables depend on people with dementia continuing to wear them. In daily care, both assumptions frequently fall short.
Care professionals are there to care for people, not to fill in forms.
Repositioning, vital signs, events, handovers. A significant share of every shift is spent on documentation. Every minute that does not contribute to care is time lost with the person receiving it.
In an audit, what matters is not only what was done, but what can be demonstrated.
Occupancy follows reputation. Reputation follows quality ratings. Providers that cannot present objective data on response times, fall rates and care contacts are at a disadvantage in competing for both.
Staffing cannot be increased indefinitely, yet the care gap continues to grow.
For years, the political answer has been more staff. Care providers planning realistically know that this alone will not happen at the required scale. The question is not whether the gap exists, but how we respond to it.
Livy Care is designed for settings where overnight safety, fall prevention and automated documentation are not optional, but essential.
When one care professional is responsible for fifty residents at night, the rooms themselves need to provide support. Livy Care detects falls, calls for help and wandering behaviour, alerts staff when someone gets out of bed and automatically records vital signs.
Used by: Johannesstift Diakonie, ProCurand, Johanniter Seniorenhäuser, AWO NOW, Stiftung Kreuznacher Diakonie, Seniorenzentren Linz and others.
AI-powered room assistance in residential long-term care
Geriatrics, neurology and stroke units. Where delirium, dementia and limited mobility drive the risk of falls, Livy Care detects safety-relevant events around the clock and alerts the responsible staff. The system scales across multiple hospital sites and operates on a BSI C5-audited cloud infrastructure.
Used by: Asklepios, MEDICLIN, Klinikum Frankfurt (Oder), GPR Klinikum, St. Marienstift Friesoythe and others.
AI-powered room assistance in hospitalsAdditional care settings
Livy Care is also used in assisted living, home care and disability support services . Select the relevant area below to learn more.
Greater independence for residents and greater reassurance for families. No wearable and no emergency button required.
Discover AI-powered room assistance for assisted livingSupport for care at home, complementing personal alarm services. Designed for home-care providers supporting people with complex needs.
Enquire about Livy Care for home careGreater participation and safety for people with disabilities. Already in use at v. Bodelschwinghsche Stiftungen Bethel.
Discover AI-powered room assistance for disability support servicesLivy Care works across four connected stages, from detecting an event to generating insights for care planning and quality management. Active functions are configured for each room.
The foundation: critical situations are reported when they occur, not discovered during the next scheduled round.
Vital signs and falls, recorded automatically without duplicate data entry.
Data becomes time saved. Care professionals can work more precisely instead of simply doing more.
The system supports better decisions by making trends visible before they become problems.
Everything Livy Care does begins with one component: our proprietary sensor. Mounted discreetly on the ceiling, it covers the entire room and operates around the clock without requiring people receiving care to wear, press or operate anything.
Customer statements from pilot and regular operation. These are not study results.
After the Livy Care trial, 100% of our employees supported continued use because the system identified fall risks at an early stage and reliably detected emergency events.
Livy Care demonstrates that it is possible to further improve the safety and quality of life of the people we support, with mature technology, optimised processes and meaningful support for employees.
After several evaluation phases, Livy Care's fall detection proved to be the most reliable solution in our tests.
Backed by research
less time spent on checks and routine tasks, from around 44 to 19 hours per week
lower perceived workload among care staff
Study by Bielefeld University
less time spent measuring vital signs per month
staff hours saved per month across all residential units in one facility
Livy Care is used by Catholic, Protestant and privately operated care providers and has been reviewed as part of their respective data protection assessments. The system was developed according to the principle of Privacy by Design and operates on a BSI C5-audited cloud infrastructure in German data centres.
Livy Care operates on a BSI C5-audited cloud infrastructure, supporting secure operation in sensitive care environments.
Data protection was built into the product from the outset rather than added later. Only the data required for the agreed functions is processed.
Encrypted communication using the current TLS standard. All data flows remain within German data centres.
Livy Care is the AI-powered room assistance system from HUM Systems GmbH for care facilities and hospitals. The ceiling-mounted system detects falls and situations that may precede a fall, then alerts the responsible care professional via connected devices or nurse call systems. Livy Care also automatically records vital signs and detected falls. Detection is passive within the room, so people receiving care do not need to wear a device or trigger an emergency call themselves.
Depending on the configuration, Livy Care detects falls, sitting up in bed, sitting on the edge of the bed, getting out of bed, verbal calls for help, prolonged absence from the room and wandering behaviour. The events that trigger an alert are defined for each room.
Detection and documentation are separate functions. Livy Care automatically records blood pressure, pulse, blood oxygen, weight and blood glucose, as well as detected falls. Automatic documentation of repositioning is currently in development.
No. Detection is passive and uses a ceiling-mounted sensor. No wristband, pendant or emergency button is required. This is particularly relevant for people with dementia, who often remove wearable devices.
A personal alarm system requires the person affected to trigger the alarm themselves. A pressure-sensitive alarm mat only responds once someone has already stood up or fallen, and only at the point where the mat is placed. Livy Care covers the entire room and automatically raises an alert when a configured event occurs.
Depending on the care setting and use case, Livy Care can provide the functionality of a nurse call system. The system can be extended with wireless emergency call buttons, includes battery backup and offers redundant alerting channels.
However, Livy Care does not meet the requirements of DIN VDE 0834. Where a standards-compliant nurse call system is mandatory, Livy Care complements the existing system and connects to nurse call systems, DECT systems, apps and care documentation via interfaces.
Whether your facility is required to operate a standards-compliant nurse call system depends on the care setting, federal state and contractual framework. Talk to us and we will clarify what applies to your situation.
Livy Care currently integrates with Connext Vivendi. Integrations with MEDIFOX DAN, easyDOK by Nexus and myneva are in preparation.
Additional systems can be supported on request. For each facility, we assess whether and how an integration can be implemented within the existing system landscape. Measured vital signs and detected falls can be transferred automatically.
In two ways. Preventively: An alert when a person leaves the bed or enters a defined zone can bring a care professional to the room before the person gets up without assistance.
Reactively: If a fall occurs, Livy Care detects it and raises an immediate alert instead of leaving it unnoticed until the next scheduled round. This cannot prevent every fall, but it can significantly reduce the time to response.
Fewer routine checks at night because alerts are triggered by actual need rather than a fixed schedule. Shorter walking distances because staff know which room requires attention. Less manual follow-up documentation because detected events and vital signs are recorded automatically.
Clinical judgement and decisions remain with care staff. The system provides information, not diagnoses.
Livy Care is ceiling-mounted and requires a network connection. Active functions are configured for each room.
We assess whether and how Livy Care can connect to existing nurse call systems, DECT systems or care documentation for every facility. Not every integration is available in every IT environment.
Detection performance and the false-alarm rate depend on the room environment, installation and configuration. Every project therefore begins with a setup phase in which the configuration is tailored to the actual rooms. No system of this kind can guarantee 100% detection.
Implementation usually begins with a supported pilot: a jointly defined use case, a data protection review, coordination with the employee representative committee or works council and the IT team, installation, staff training and then a six-week practical trial based on predefined criteria. The facility then decides whether to move into regular operation.
Livy Care was developed according to the principle of Privacy by Design and operates on a BSI C5-audited cloud infrastructure in German data centres. The system is used by Catholic, Protestant and privately operated care providers and has been reviewed as part of their respective data protection assessments.
We support every implementation project in involving resident representatives, the employee representative committee or the works council.
The cost consists of hardware for each room, an ongoing software licence for each sensor, plus setup, training and support. Pricing depends on the number of rooms equipped and the selected range of functions.
Livy Care is used in residential long-term care, hospitals, assisted living, disability support services and home care. Its main hospital applications are in geriatrics, neurology and stroke units.
Livy Care is a product of Berlin-based HUM Systems GmbH. The company develops its AI-powered room assistance system for professional care and healthcare settings, with development and manufacturing based in Berlin and Brandenburg.
Whether you are planning a pilot in a single facility or modernising an entire hospital group, the first step is the same: an open conversation about your specific situation.
We listen first. Then we use your occupancy and ward data to calculate what Livy Care can deliver in your specific setting.
We support selected facilities in testing Livy Care under real-world conditions, with a clear objective, a data protection review and measurable criteria for the final decision.
We forward international enquiries to our local distributors.
* Ranked among the three most important technologies for residential care in the #Pflege2030 research project (Korian Foundation, Fraunhofer IIS, University of Bremen). View the #Pflege2030 research project
** Reduction in time spent on checks and routine tasks from around 44 to 19 hours per week, equivalent to approximately 57%. Study by the University of Applied Sciences Upper Austria. View the study by the University of Applied Sciences Upper Austria
*** Approximately 30% reduction in perceived staff workload. Study by Bielefeld University.
† 34% less time spent measuring vital signs per month and 93.63 staff hours saved per month across all residential units. Practice-based evaluation by Seniorenzentren Linz. View the Seniorenzentren Linz case study
Last updated: 5 August 2026