---
title: Livy Care | AI Room Assistance for Care & Hospitals
description: "Livy Care relieves care teams with AI room assistance: fall detection, help-call recognition and automatic documentation. C5 compliant, servers in Germany."
image: https://livy-care.com/hubfs/63PH3QXVJRENPLDYST5GRQOOXE.png
---

<https://livy-care.com/?hsLang=en>

- Solutions 
    - [Residential Care](https://livy-care.com/en/unsere-loesung-stationaer)
    - [Hospital](https://livy-care.com/en/unsere-loesung-krankenhaus)
- [Technology](https://alive.livy-home.com/en/)

English

English [Deutsch](https://livy-care.com/de/?hsLang=de) 

[Kontakt](https://livy-form.typeform.com/to/fxLtnxRH?typeform-source=livy-care.com)

 AI-powered room assistance

# Rooms that respond intelligently, **even when no one else is there.**

 Livy Care is the **AI-powered room assistance system from HUM Systems GmbH** for care facilities and hospitals. It detects falls and situations that may precede a fall, alerts the responsible care professional and automatically records vital signs. Ceiling-mounted, with no wearable and no button to press.

[Book a consultation](https://meetings.hubspot.com/livy-care/livy-care-vorstellung) [Check your suitability as a pilot partner](https://livy-form.typeform.com/to/fxLtnxRH)

Top-three technology *by importance for residential care.\** #Pflege2030 research project

57% less *time spent on checks and routine tasks.\*\** Study by the University of Applied Sciences Upper Austria

30% lower *perceived workload among care staff.\*\*\** Study by Bielefeld University

 Servers in Germany

 Scientifically studied (Charité Berlin, Bielefeld University, University of Bremen)

 Developed in Berlin and Brandenburg

In brief

## What is Livy Care?

**Livy Care is the AI-powered room assistance system from HUM Systems GmbH for care facilities and hospitals.** The ceiling-mounted system detects falls and situations that may precede a fall, then alerts the responsible care professional via connected devices or nurse call systems. Livy Care also automatically records vital signs and detected falls. Detection is passive within the room, so people receiving care do not need to wear a device or trigger an emergency call themselves.

### What does Livy Care detect?

Livy Care detects falls as well as situations that often precede a fall: **sitting up in bed**, **sitting on the edge of the bed** and **getting out of bed**. It can also detect **verbal calls for help**, **prolonged absence from the room** and **wandering behaviour**.

Because the system reports these situations before someone gets up without assistance, a care professional can reach the room in time. This can help prevent falls before they happen. The events that trigger an alert are configured for each room.

### What does Livy Care document?

Measured vital signs are recorded automatically, specifically **blood pressure, pulse, blood oxygen, weight and blood glucose**, as well as **detected falls**. Automatic documentation of **repositioning** is currently in development.

Documentation is created at the point of care rather than later at a desk. It is therefore separate from event detection: the system detects a broader range of events, while documenting only the information relevant to the care record.

### What is an AI-powered room assistance system?

An AI-powered room assistance system is permanently installed in a room and uses artificial intelligence to analyse sensor data, detect defined events and notify the responsible people. In care settings, it can detect falls, calls for help or a person leaving the bed without requiring them to wear a device or trigger an alarm themselves.

Livy Care applies this approach to professional care and healthcare, combining event detection with alerting, documentation and care-specific analytics.

### How is Livy Care different from a conventional emergency call system?

A personal alarm system, nurse call system or emergency call wristband requires the person affected to trigger the alarm themselves. After a fall, during unconsciousness or with advanced dementia, that is often not possible.

**Livy Care detects defined events within the room and raises alerts automatically.** Depending on the care setting, the system can provide nurse call functionality or complement an existing system through interfaces.

Our position

### Care is not failing because of the people. It is failing because the system no longer adds up.

Why more staff alone will not close the care gap, why every undetected situation increases system costs and what role assistive technology can play.

[Read our position on the future of care](https://livy-care.com/en/statement?hsLang=en)

**Care providers and hospital groups** across Germany, Austria and Switzerland use Livy Care

![Asklepios hospitals](https://livy-care.com/hubfs/Asklepios-1.png) ![MEDICLIN](https://livy-care.com/hubfs/Mediclin.png) ![Johanniter](https://livy-care.com/hubfs/Johanniter-1.png) ![Korian](https://livy-care.com/hubfs/Korian.png) ![Bethel Foundation](https://livy-care.com/hubfs/Bethel.png) ![Johannesstift Diakonie](https://livy-care.com/hubfs/Mask%20group%20(22).png) ![Seniorenzentren Linz](https://livy-care.com/hubfs/Linz.png) ![Specht Group](https://livy-care.com/hubfs/Specht.png) ![Diakovere](https://livy-care.com/hubfs/Diakovere.png) ![Carpe Diem](https://livy-care.com/hubfs/CarpeDiem.png) ![SMMP](https://livy-care.com/hubfs/SMMP-1.png) ![ProCurand](https://livy-care.com/hubfs/Group%2021802.png)

Four realities. One response.

## Challenges care providers *face every day.*

A care professional hears a dull thud. From room 14. They are in room 23.

### Fall risk and wandering behaviour

Pressure-sensitive alarm mats often react only when it is already too late. Wearables depend on people with dementia continuing to wear them. In daily care, both assumptions frequently fall short.

The AI-powered room assistance system detects falls and reports configured risk situations such as leaving the bed at night before someone gets up without assistance.

Care professionals are there to care for people, not to fill in forms.

### Documentation that consumes care time

Repositioning, vital signs, events, handovers. A significant share of every shift is spent on documentation. Every minute that does not contribute to care is time lost with the person receiving it.

The AI-powered room assistance system automatically documents detected events and recorded vital signs.

In an audit, what matters is not only what was done, but what can be demonstrated.

### Audits and quality of care

Occupancy follows reputation. Reputation follows quality ratings. Providers that cannot present objective data on response times, fall rates and care contacts are at a disadvantage in competing for both.

The AI-powered room assistance system provides traceable event and response data for quality management and audits.

Staffing cannot be increased indefinitely, yet the care gap continues to grow.

### Staff shortages and turnover

For years, the political answer has been more staff. Care providers planning realistically know that this alone will not happen at the required scale. The question is not whether the gap exists, but how we respond to it.

The AI-powered room assistance system can be deployed across multiple sites and integrated into existing care processes.

Livy Care in practice

## AI-powered room assistance for nursing homes and hospitals.

Livy Care is designed for settings where overnight safety, fall prevention and automated documentation are not optional, but essential.

### [![Care professional supporting a resident in a care room with a Livy Care sensor mounted on the ceiling](https://livy-care.com/hubfs/Livy%20Care%20Pflegehaus%20Szene.png) Residential long-term care When one care professional is responsible for fifty residents at night, the rooms themselves need to provide support. Livy Care detects falls, calls for help and wandering behaviour, alerts staff when someone gets out of bed and automatically records vital signs. - 24/7 fall and call-for-help detection - Automated care documentation - Vital-sign and blood-glucose tracking - Integration with existing nurse call systems **Used by:** Johannesstift Diakonie, ProCurand, Johanniter Seniorenhäuser, AWO NOW, Stiftung Kreuznacher Diakonie, Seniorenzentren Linz and others. AI-powered room assistance in residential long-term care](https://livy-care.com/de/unsere-loesung-stationaer?hsLang=en)

### [![Hospital room with a Livy Care sensor mounted on the ceiling](https://livy-care.com/hubfs/Livy%20Care%20Krankenhaus%20Szene.png) Hospital groups Geriatrics, neurology and stroke units. Where delirium, dementia and limited mobility drive the risk of falls, Livy Care detects safety-relevant events around the clock and alerts the responsible staff. The system scales across multiple hospital sites and operates on a BSI C5-audited cloud infrastructure. - Fall detection and preventive alerts when a person leaves the bed - Support for dementia and delirium teams - Blood-glucose monitoring on internal medicine wards - Traceable documentation of events and response times **Used by:** Asklepios, MEDICLIN, Klinikum Frankfurt (Oder), GPR Klinikum, St. Marienstift Friesoythe and others. AI-powered room assistance in hospitals](https://livy-care.com/de/unsere-loesung-krankenhaus?hsLang=en)

Additional care settings

 Livy Care is also used in **assisted living, home care and disability support services** . Select the relevant area below to learn more.

#### [Assisted living Greater independence for residents and greater reassurance for families. No wearable and no emergency button required. Discover AI-powered room assistance for assisted living](https://livy-care.com/de/betreutes-wohnen?hsLang=en)

#### [Home care Support for care at home, complementing personal alarm services. Designed for home-care providers supporting people with complex needs. Enquire about Livy Care for home care](https://livy-form.typeform.com/to/fxLtnxRH)

#### [Disability support services Greater participation and safety for people with disabilities. Already in use at v. Bodelschwinghsche Stiftungen Bethel. Discover AI-powered room assistance for disability support services](https://livy-care.com/de/unsere-loesung-eingliederungshilfe?hsLang=en)

How Livy Care works

## The four stages of AI-powered room assistance.

Livy Care works across four connected stages, from detecting an event to generating insights for care planning and quality management. Active functions are configured for each room.

01

Detect

### Safety around the clock

The foundation: critical situations are reported when they occur, not discovered during the next scheduled round.

- Real-time fall detection
- Preventive alerts when a person sits up, sits on the edge of the bed or gets up
- Detection of verbal calls for help, without pressing a button
- Wandering behaviour and prolonged absence
- Passive ceiling-mounted detection without wearables, including for people with dementia

02

Document

### Automated care documentation

Vital signs and falls, recorded automatically without duplicate data entry.

- Blood pressure, pulse, blood oxygen, weight and blood glucose
- Automatic documentation after every measurement
- Documentation of detected falls
- Repositioning, in development

03

Reduce workload

### More efficient use of staff time

Data becomes time saved. Care professionals can work more precisely instead of simply doing more.

- Fewer routine checks at night through needs-based alerts
- Optimised routes instead of fixed scheduled rounds
- Reduced time pressure, physical strain and cognitive workload
- More time with residents through needs-based rather than fixed rounds

04

In development

Decide

### Decision support

The system supports better decisions by making trends visible before they become problems.

- Identify risk patterns and behavioural changes at an early stage
- A data-based foundation for care planning and case reviews
- Reliable metrics for audits, care providers and quality management
- From reactive responses to proactive care

 The technology behind it

## One sensor on the ceiling. *No wearable. No button to press.*

Everything Livy Care does begins with one component: our proprietary sensor. Mounted discreetly on the ceiling, it covers the entire room and operates around the clock without requiring people receiving care to wear, press or operate anything.

- **Passive, ceiling-mounted operation** covering the entire room, even in the dark
- **Multiple sensing technologies** in one device instead of several standalone solutions
- **Configurable for each room**, from fall detection to individual alarm zones
- **Open interfaces** for seamless integration with nurse call systems and care documentation

[Explore the technology behind Livy Care](https://alive.livy-home.com/)

![Livy sensor held in a hand](https://livy-care.com/hubfs/Bild%20Livy%202.jpg)

Real-world customer perspectives

## What customers say about Livy Care

Customer statements from pilot and regular operation. These are not study results.

“

After the Livy Care trial, 100% of our employees supported continued use because the system identified fall risks at an early stage and reliably detected emergency events.

![Anja Hübscher](https://livy-care.com/hubfs/anjainshape.png)

Anja Hübscher

Director of Nursing, MediClin Waldkrankenhaus

“

Livy Care demonstrates that it is possible to further improve the safety and quality of life of the people we support, with mature technology, optimised processes and meaningful support for employees.

![Stefan Helling-Voß](https://livy-care.com/hubfs/stefanVo%C3%9F-inShape.png)

Stefan Helling-Voß

Managing Director, Bethel.regional Foundation Division

“

After several evaluation phases, Livy Care's fall detection proved to be the most reliable solution in our tests.

![Sascha Saßen](https://livy-care.com/hubfs/SaschaSassen-KI.png)

Sascha Saßen

Managing Director, hesena

 Meet us in person

### Experience Livy Care in person

Zurich

20–22 Oct

IFAS 2026

[Book a meeting](https://meetings.hubspot.com/livy-care/messe-2026)

Hamburg

6–7 Nov

24th Gesundheitspflege-Kongress

[Book a meeting](https://meetings.hubspot.com/livy-care/messe-2026)

Berlin

12–13 Nov

German Care Day 2026

[Book a meeting](https://meetings.hubspot.com/livy-care/messe-2026)

Backed by research

## *What studies and real-world evaluations show*

57%

**less time spent on checks and routine tasks,** from around 44 to 19 hours per week

[Study by the University of Applied Sciences Upper Austria](https://www.linz.at/medienservice/2026/202605_135364.php)

30%

**lower perceived workload** among care staff

Study by Bielefeld University

34%

**less time spent measuring vital signs** per month

[Practice-based evaluation by Seniorenzentren Linz](https://livy-care.com/de/livy-care-referenzen/120-tage-mehr-zeit-szl?hsLang=en)

93.63 hrs

**staff hours saved per month** across all residential units in one facility

[Practice-based evaluation by Seniorenzentren Linz](https://livy-care.com/de/livy-care-referenzen/120-tage-mehr-zeit-szl?hsLang=en)

Data protection and compliance

## How does Livy Care address data protection and compliance?

Livy Care is used by Catholic, Protestant and privately operated care providers and has been reviewed as part of their respective data protection assessments. The system was developed according to the principle of Privacy by Design and operates on a BSI C5-audited cloud infrastructure in German data centres.

### BSI C5-audited cloud infrastructure

Livy Care operates on a BSI C5-audited cloud infrastructure, supporting secure operation in sensitive care environments.

### Privacy by Design

Data protection was built into the product from the outset rather than added later. Only the data required for the agreed functions is processed.

### Servers in Germany

Encrypted communication using the current TLS standard. All data flows remain within German data centres.

Frequently asked questions

## The questions care providers, directors of nursing and IT teams ask most often

 What is Livy Care?

Livy Care is the AI-powered room assistance system from HUM Systems GmbH for care facilities and hospitals. The ceiling-mounted system detects falls and situations that may precede a fall, then alerts the responsible care professional via connected devices or nurse call systems. Livy Care also automatically records vital signs and detected falls. Detection is passive within the room, so people receiving care do not need to wear a device or trigger an emergency call themselves.

 Which events does Livy Care detect?

Depending on the configuration, Livy Care detects falls, sitting up in bed, sitting on the edge of the bed, getting out of bed, verbal calls for help, prolonged absence from the room and wandering behaviour. The events that trigger an alert are defined for each room.

Detection and documentation are separate functions. Livy Care automatically records blood pressure, pulse, blood oxygen, weight and blood glucose, as well as detected falls. Automatic documentation of repositioning is currently in development.

 Does the person receiving care need to wear a device?

No. Detection is passive and uses a ceiling-mounted sensor. No wristband, pendant or emergency button is required. This is particularly relevant for people with dementia, who often remove wearable devices.

 How is Livy Care different from a personal alarm system or pressure-sensitive alarm mat?

A personal alarm system requires the person affected to trigger the alarm themselves. A pressure-sensitive alarm mat only responds once someone has already stood up or fallen, and only at the point where the mat is placed. Livy Care covers the entire room and automatically raises an alert when a configured event occurs.

 Can Livy Care replace our nurse call system?

Depending on the care setting and use case, Livy Care can provide the functionality of a nurse call system. The system can be extended with wireless emergency call buttons, includes battery backup and offers redundant alerting channels.

**However, Livy Care does not meet the requirements of DIN VDE 0834.** Where a standards-compliant nurse call system is mandatory, Livy Care complements the existing system and connects to nurse call systems, DECT systems, apps and care documentation via interfaces.

Whether your facility is required to operate a standards-compliant nurse call system depends on the care setting, federal state and contractual framework. [Talk to us and we will clarify what applies to your situation.](https://meetings.hubspot.com/livy-care/livy-care-vorstellung)

 Which care documentation systems is Livy Care compatible with?

Livy Care currently integrates with **Connext Vivendi**. Integrations with **MEDIFOX DAN**, **easyDOK by Nexus** and **myneva** are in preparation.

Additional systems can be supported on request. For each facility, we assess whether and how an integration can be implemented within the existing system landscape. Measured vital signs and detected falls can be transferred automatically.

 How does Livy Care help prevent falls?

In two ways. **Preventively:** An alert when a person leaves the bed or enters a defined zone can bring a care professional to the room before the person gets up without assistance.

**Reactively:** If a fall occurs, Livy Care detects it and raises an immediate alert instead of leaving it unnoticed until the next scheduled round. This cannot prevent every fall, but it can significantly reduce the time to response.

 How does Livy Care change the work of care professionals?

Fewer routine checks at night because alerts are triggered by actual need rather than a fixed schedule. Shorter walking distances because staff know which room requires attention. Less manual follow-up documentation because detected events and vital signs are recorded automatically.

Clinical judgement and decisions remain with care staff. The system provides information, not diagnoses.

 What are the requirements for using Livy Care?

Livy Care is ceiling-mounted and requires a network connection. Active functions are configured for each room.

We assess whether and how Livy Care can connect to existing nurse call systems, DECT systems or care documentation for every facility. Not every integration is available in every IT environment.

 How reliable is the detection?

Detection performance and the false-alarm rate depend on the room environment, installation and configuration. Every project therefore begins with a setup phase in which the configuration is tailored to the actual rooms. No system of this kind can guarantee 100% detection.

 How is Livy Care implemented?

Implementation usually begins with a supported pilot: a jointly defined use case, a data protection review, coordination with the employee representative committee or works council and the IT team, installation, staff training and then a six-week practical trial based on predefined criteria. The facility then decides whether to move into regular operation.

 Can Livy Care be used in a resident's room in compliance with data protection requirements?

Livy Care was developed according to the principle of Privacy by Design and operates on a BSI C5-audited cloud infrastructure in German data centres. The system is used by Catholic, Protestant and privately operated care providers and has been reviewed as part of their respective data protection assessments.

We support every implementation project in involving resident representatives, the employee representative committee or the works council.

 How much does Livy Care cost?

The cost consists of hardware for each room, an ongoing software licence for each sensor, plus setup, training and support. Pricing depends on the number of rooms equipped and the selected range of functions.

[Request pricing for your facility](https://livy-form.typeform.com/to/fxLtnxRH)

 Which types of facilities use Livy Care?

Livy Care is used in residential long-term care, hospitals, assisted living, disability support services and home care. Its main hospital applications are in geriatrics, neurology and stroke units.

 Who is behind Livy Care?

Livy Care is a product of Berlin-based HUM Systems GmbH. The company develops its AI-powered room assistance system for professional care and healthcare settings, with development and manufacturing based in Berlin and Brandenburg.

Two ways to get to know Livy Care

## *Let us start a conversation.*

Whether you are planning a pilot in a single facility or modernising an entire hospital group, the first step is the same: an open conversation about your specific situation.

For decision-makers

### A personal consultation with our team

We listen first. Then we use your occupancy and ward data to calculate what Livy Care can deliver in your specific setting.

- A concrete use case for your setting
- Live demonstration of the AI-powered room assistance system
- Occupancy-based business case
- Integration roadmap for your systems

[Book a consultation](https://meetings.hubspot.com/livy-care/livy-care-vorstellung)

Structured pilot launch

### Check your suitability as a pilot partner

We support selected facilities in testing Livy Care under real-world conditions, with a clear objective, a data protection review and measurable criteria for the final decision.

- A jointly defined use case: reducing night-shift workload, fall prevention or automated documentation
- Review of data protection, employee representation and IT requirements
- Six-week practical trial with care staff
- Fixed price with a clearly defined scope of services

[Check suitability](https://livy-form.typeform.com/to/fxLtnxRH)

 We forward international enquiries to our local distributors.

\* Ranked among the three most important technologies for residential care in the #Pflege2030 research project (Korian Foundation, Fraunhofer IIS, University of Bremen). [View the #Pflege2030 research project](https://www.korian-stiftung.de/pflege2030)

\*\* Reduction in time spent on checks and routine tasks from around 44 to 19 hours per week, equivalent to approximately 57%. Study by the University of Applied Sciences Upper Austria. [View the study by the University of Applied Sciences Upper Austria](https://www.linz.at/medienservice/2026/202605_135364.php)

\*\*\* Approximately 30% reduction in perceived staff workload. Study by Bielefeld University.

† 34% less time spent measuring vital signs per month and 93.63 staff hours saved per month across all residential units. Practice-based evaluation by Seniorenzentren Linz. [View the Seniorenzentren Linz case study](https://livy-care.com/de/livy-care-referenzen/120-tage-mehr-zeit-szl?hsLang=en)

**Last updated:** 5 August 2026

![Livy Care](https://livy-care.com/hubfs/Livy_Care_Logo_white.png)

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    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Livy Care currently integrates with Connext Vivendi. Integrations with MEDIFOX DAN, easyDOK by Nexus and myneva are in preparation. Additional systems can be supported on request. For each facility, we assess whether and how an integration can be implemented within the existing system landscape. Measured vital signs and detected falls can be transferred automatically."
    },
    "name" : "Which care documentation systems is Livy Care compatible with?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "In two ways. Preventively, an alert when a person leaves the bed or enters a defined zone can bring a care professional to the room before the person gets up without assistance. Reactively, if a fall occurs, Livy Care detects it and raises an immediate alert instead of leaving it unnoticed until the next scheduled round. This cannot prevent every fall, but it can significantly reduce the time to response."
    },
    "name" : "How does Livy Care help prevent falls?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Fewer routine checks at night because alerts are triggered by actual need rather than a fixed schedule. Shorter walking distances because staff know which room requires attention. Less manual follow-up documentation because detected events and vital signs are recorded automatically. Clinical judgement and decisions remain with care staff; the system provides information, not diagnoses."
    },
    "name" : "How does Livy Care change the work of care professionals?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Livy Care is ceiling-mounted and requires a network connection. Active functions are configured for each room. We assess whether and how the system can connect to existing nurse call systems, DECT systems or care documentation for every facility. Not every integration is available in every IT environment."
    },
    "name" : "What are the requirements for using Livy Care?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Detection performance and the false-alarm rate depend on the room environment, installation and configuration. Every project therefore begins with a setup phase in which the configuration is tailored to the actual rooms. No system of this kind can guarantee 100% detection."
    },
    "name" : "How reliable is the detection?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Implementation usually begins with a supported pilot: a jointly defined use case, a data protection review, coordination with the employee representative committee or works council and the IT team, installation, staff training and then a six-week practical trial based on predefined criteria. The facility then decides whether to move into regular operation."
    },
    "name" : "How is Livy Care implemented?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Livy Care was developed according to the principle of Privacy by Design and operates on a BSI C5-audited cloud infrastructure in German data centres. The system is used by Catholic, Protestant and privately operated care providers and has been reviewed as part of their respective data protection assessments. Resident representatives, employee representative committees or works councils should be involved in every implementation project."
    },
    "name" : "Can Livy Care be used in a resident's room in compliance with data protection requirements?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "The cost consists of hardware for each room, an ongoing software licence for each sensor, plus setup, training and support. Pricing depends on the number of rooms equipped and the selected range of functions."
    },
    "name" : "How much does Livy Care cost?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Livy Care is used in residential long-term care, hospitals, assisted living, disability support services and home care. Its main hospital applications are in geriatrics, neurology and stroke units."
    },
    "name" : "Which types of facilities use Livy Care?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Livy Care is a product of Berlin-based HUM Systems GmbH. The company develops its AI-powered room assistance system for professional care and healthcare settings, with development and manufacturing based in Berlin and Brandenburg."
    },
    "name" : "Who is behind Livy Care?"
  } ]
}
```